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Can we learn from Europe’s Interbellum? Three sources to the test.

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While watching Walter Ruttmann’s ‘Berlin: Die Symphonie der Großstadt’, it occurred to me that every day’s delusions, traffic chaos, rich-poor contrast, more or less obscure subcultures and all other archetypes as presented in this film about Berlin in the twenties of the last century, were not really different from contemporary life.

Of course there are differences, for instance between media and culture of the Interbellum and today as for instance we now have ubiquitous Internet and a twenty four hours economy. Also the way people ‘live’ their times in their Zeitgeist may differ.

We now live roughly ninety years after the momentum of three documents that are the sources of this paper: Das Kunstwerk im Zeitalter seiner technischen Reproduzierbarkeit (Essay by Walter Benjamin, 1936), Die Symphonie der Großstadt (Film by Walter Ruttmann, 1927) and Civilization and Its Discontent (Pamphlet by Sigmund Freud, 1929). Ever since these documents were published, the world evolved from a black and white film screen to smart phone HD screens on which one plays Xbox games. But are these real differences? ‘Berlin: Die Symphonie der Großstadt’ shows a world that appears different from our days’ city life but at the same time, I sense many similarities between the two eras and as I believe that we can and must learn from the past in order to shape our world, the documents can help us in understanding current social, economical, technological and political dynamics.

With Dutch elections only days away and presidency elections in the United States of America duly coming, politicians of the broadest political scale bombard us with their political and social rhetorics, sleaze towards their opponents and promises of a better world for their electorate. All promise a new and better future stating that maybe we have to go through some welfare troubles but eventually we will get there. It is not a new phenomenon. Is anything new under our sun since, let us say, close to a century ago? And in terms of media, are for instance our contemporary social media really an invention of the late nineties of the past century or were they there already? Is our human media consumption and ditto behavior really invented in the last two decades, as many dare to say? A study of the three mentioned documents may provide answers.


Das Kunstwerk im Zeitalter seiner technischen Reproduzierbarkeit

In 1936 the German philosopher, writer and critic Walter Benjamin wrote “Jeder heutige Mensch kann einen Anspruch vorbringen, gefilmt zu werden“ (Benjamin, p. 47), implying that media enabled not just the elite group of professionals (actors) but literally all – everybody – could, as we would say in our days, publish or be published. Even more, Benjamin stated that, because of having apparatus available to produce art, the expression of it has become portable; “transportabel”as he called it meaning that we speak not of our contemporary trouser pocket devices (mobiles apparatus like smart phones) but apparatus that can be moved from one cinema audience to another.

Further on in his essay, Benjamin states that the discrimination between author and audience loses its basic character (“grundsätzlichen Charakter”) as “Der Lesende ist jederzeit bereit, ein Schreibender zu werden” (Benjamin, p. 47).

In the tenth chapter of the same essay in which he elaborates on the position of pieces of art in the era of reproduction, Benjamin notes the at that time relevant issues of a changing media culture. His conclusions would fairly well fit into our days of what we in our modern times call ‘unprecedented media and publishing possibilities’. Benjamin’s essay was published only threesome years before the outbreak of the Second World War. It was written in the aftermath of the European interbellum in what was then the capital of innovative and provoking cultural and art experiments: Berlin. In the same tenth chapter, Benjamin remarkably associates radio and film as art productions with politics in his extensive footnote: “Das ergibt eine neue Auslese, eine Auslese vor der Apparatur, aus der Star und der Diktator als Sieger hervorgehen” (Footnote 20 p.44).

Benjamin is a thorough observer: “Der Filmdarsteller weiß, während er vor der Apparatur steht, hat er es in letzter Instanz mit dem Publikum zu tun: dem Publikum der Abnehmer, die den Markt bilden“ (Benjamin p. 45). This is where he discretely refers to his time and place, scenery where stardom is most elevated, be it in or out of the studio. It is about personality (“Starkultur”) in a system financed by film capital meaning ownership of rights.

Today “Starkultur” is a major media market and a political instrument at the same time. It is as if the audiences need stars as mental life coaches; famous people, both actors and politicians, role modeling the woßrld and his wife into sets of moral ethics of various tastes and fashions. In Benjamin’s days, film was a dominant medium in reaching fast groups of people. He knew that film in it characteristics was not just a reproductive form of art, it would influence many people at the same time.

In his thirteenth chapter, Benjamin elaborates on this issue as he draws a line with Freud’s theories on psychoanalysis stating that film has isolated and at the same time made analyzable issues that before the introduction of film floated along in broad streams of perception (Benjamin p.58). Understanding this thought may lead to an observation that, considering the current floatation values like “who cares” mentalities may eventually lead to an overly strong stardom of thought leaders who care more for the satisfaction of their power anxiety than care for integrity.

For Benjamin, film is a new art, reproductive and for made for large groups that observe and participate in the art piece differently from individual art pieces, not made for reproduction. He ends his essay with the statement that quantity (of art re-production) has turned into quality as far larger masses of participants have produced a different way of participation (Benjamin p.69).

Benjamin observed that in his days of pre-war German fascism expected satisfaction of art would change the sensed observation of war because of technology (Benjamin p.77). In other words, mass-arts can lead to aestheticisation of politics as operated by fascism. Communism answered by politicizing art (Benjamin p.77).

Can we draw a line with our times? Perhaps. But before we do so, let us have a look at the earlier mentioned film.


Berlin: Die Symphonie der Großstadt

Walter Ruttmann’s black and white speechless film serves as a kaleidoscope of every day’s cosmopolitan life. It is an epic ode to the cultural capital of Europe in the twenties of the twentieth century, the crazy days of the Interbellum. The film is of a specific city-symphony genre, music supported the participants as Benjamin would call the mass-audience on their ‘evening out’ to the cinema, or better the theatre-like cinema as a life performing orchestra would play Edmund Meisel’s musical score on the rhythm of 24 hours out of the life of Berlin, divided in fife parts – acts – with motion of trains, streetcars and people as a leitmotiv.

Resemblance with today’s cosmopolitan cities is astonishing: crowdedness, motility[1] of the inhabitants, differences in classes and milieus, rich, poor, middle class, workers, builders, police agents, scuffles and riots, rascals and hoods, ladies and gentlemen, fashionados, advertisement columns that also serve as a case for telephone technology. On the other hand, 1927th Berlin also shows us empty streets in the early hours of the day, no one in the streets. And obviously, we see nobody talking into smartphones. And although many in Berlin were of the more progressive and avant-garde minds, there was hardly any integration of different races of mankind apart from nightlife artists as shown in act 5.

One could say that the resemblance with our times is obvious as 1927 is not that far away and great inventions such as the telephone, train and motorcar had already taken place a lot earlier. In fact, modern life had begun after the ‘Great War’, the First World War that can be regarded as the starting-point of modern life. The Interbellum was not just the ‘in-between-wars’ time. It was a breakthrough, a change not just in terms of technology but also and most likely more in terms of mentality. Of course it was not until 1936 that Benjamin spoke of transportable media technology but, given the deeper concept of that technology on a path of evolution that may have lead to the ubiquity of today’s media, but the film intrinsically offers signals of a changing towards a modernistic environment. For instance the already mentioned advertisement column served as a case for a telephone relay center may well be regarded as a near hidden sign of change. And also the abundance of film shots of electric streetcars and their wiring system proofs that people in those days admitted to the importance and at the same time dependence of technology.

Technology plays a natural role in the film; it simply is there, meaning that it is embedded in every day’s lives of all Berliners and one could not do without, as was the case of media (and marketing for all that matter); advertising was all around, telephone was normal, papers were printed and read and there was a lot of creativity in exploring new possibilities of extending the senses as media. Ubiquitous technology had become a natural and obvious essential in the modernistic cosmopolitan Berlin and Ruttmann must have understood the relevance of noting those signals down for future generations and the evolution of culture as such.

Civilization and Its Discontent

We have seen that technology has indeed changed the characteristics of art, at least certain forms of art, photography and a little later putting many photos in a row; motion pictures. The same evolution also created stardom, actors were changing their “aura” as Benjamin called it, perhaps best described as appearance or even stronger, their charisma since with the up rise of film, they needed not to perform as a single shot on the theater stage. If the acting was not right, a new take could be made over and over until the directors thought it was right.

Stardom is also associated with near mythical lives of the actors and as one other characteristic of cinema was that many people could see the film in contrast to theater productions, many people would become fan of those great actors of the silver screen.

In the draw up of Berlin: Die Symphonie der Großstadt, no mythical star performs a role. It is the city itself that is starring. Thousands of anonymous people walk the streets, sit in cars and streetcars, restaurants, bars and Berlin’s great squares. Perhaps Berlin, as seen through the eyes of the director, in that particular era of the Interbellum stood for a level of quality of civilization. Perhaps Ruttmann followed the rules of psychoanalysis by showing us the fundamental tension between the individual human being and its civilization in which man lives.

In ‘Civilization and its discontents’, Sigmund Freud sketches, what he called, the disagreement between the search for individual freedom and the man-made civilization with its harsh rules and regulations. The contrast is like an enormous paradox. On the one had the individual quests its freedom but can only do so by regulating its habitat for if all individuals would live totally free lives, it must become a giant chaos; everybody would simply just do what one would desire to do thus overly interfering in other’s lives. But then on the other hand, the process of ruling and regulating the world, in what we may call civilization, leads to a certain discontent of that same civilized world; discontent arrays as a constant feeling.

And this ‘peculiar feeling, which never leaves him [human beings] personally, which he finds shared by many others, and which he may suppose millions more also experience. It is a feeling which he would like to call a sensation of eternity, a feeling as of something limitless, unbounded, something “oceanic“’ (Freud p.2). Perhaps that is why man invented religion as religion tends to sooth man’s mind and inexplicable experiences.

One of the Interbellum’s roots can be found in The First World War. It must have been a time of great tensions in civilization right after that horrible war. People must have been dazed by the atrocities of the battlefields and cultural and spiritual pauperization. Perhaps it is of this reason that we see in the film about Berlin, mainly in its fifth act, a more or less decadent approach to life; cabaret, song and dance, Jazz and abundant night life. Maybe people were in search of moral standards and grip. Maybe this behavioral culture was a quest for religion, not necessarily in a Christian sense but on a more abstract level, trying to cope with unhappiness and experimenting with new ethics.

We know from Freud’s ‘The future of an illusion (1927)’ that he regarded organized religion as a collective neurosis; ‘a system of doctrines and pledges (Freud p.7)’. In ‘Civilization and its discontents’, he elaborates on the topic. Nowadays it is not difficult to read between the lines and observe that Freud also outlined dictatorship as a form of religion. Not long after his publication, fascists ruled the lives of the common man with their artifacts of high masses and total believe.

It is a total paradox of civilization. We must feel unhappy in order to survive or better, protect ourselves strangely enough it regards protection against the same unhappiness. But then, are we to blame for our own misery, our own unhappiness?

Freud ends his writings with the question “whether and to what extent the cultural process developed in it [the fateful question of human species] will succeed in mastering the derangements of communal life caused by the human instinct of aggression and self-destruction” (Freud p.40). It is as if we are aware of guilt deep within us and this guilt, or better a guilty conscience, is our pay off for civilization and was less than a couple of years after Freud’s publication when fast groups of people would find a new religion: national socialism.


Walter Ruttmann’s ‘Berlin: Die Symphonie der Großstadt’ is the oldest document in these writing in search of answers on the question what we can learn from the Interbellum and is more or less of the same age as Sigmund Freud’s ‘Civilization and its discontents’. Walter Benjamin’s ‘Das Kunstwerk im Zeitalter seiner technischen Reproduzierbarkeit’ was published in the same year when Charlie Chaplin used reproducible art (film) to opinionate the world about his views on modern times, the quest for dignity and the fallacies of those days. Four years later, the world had diminished its norms and values in an inferno of aggression, hate and disaster.

In each case media and a certain agency to adapt to rules and regulations played a crucial role in the shaping of Interbellum’s society. Today is not different.

Again we devote our lives to the few and leading stars, be them film actors or smooth talking politicians. Technology enables mankind to unify and perhaps the only difference that really matters may be the relative borderless sharing of information.

But still, obstinate rebellions questing to find the truth like Mr. Assange and Hackers Anonymous are ruled as criminals who must be dismantled or even stringer, eliminated. One way or the other. And in any case, one may question the freedom of sharing information through ubiquitous technology as we now know that one of the possibilities of digital communication technology is that it can (and is) recorded; all our communicative behavior is known to authorities. Again there is the Freudian paradox: we fight our unhappiness and thus we become unhappy.

Maybe we are reliving a contemporary Interbellum but now in a perhaps more complex society. Complexity however is a relative concept. We live our lives with genealogical historical references. We may have more media, more ubiquity and more direct possibilities to communicate than our ancestors in the Interbellum but that does not necessarily change our quest for happiness; we remain human beings with our anxieties, super-egos, Eros and Thanatos. Perhaps we remain searching for our religion, at least our religious experiences. And who knows what the societal situation will be in a couple of years from now. In Ruttmann’s days the world, at least Berlin, was an ostensibly merry unity, chaotically organized and squeezed in paths by well-dressed traffic controllers. Berlin had little to do with the Bavarian men in brown uniforms and little did they know that only a few years later a political process was in full action, paving the road to disaster.

What do we know now?




Benjamin, W. 2006. Das Kunstwerk im Zeitalter seiner technischen Reproduzierbarkeit. Frankfurt am Main: Suhrkamp.

Freud, S. 1929. Civilization and Its Discontent. Buckinghamsire: Chrysoma Associated Limited.

Ruttman, W. 1927. Berlin: Die Symphonie derGroßstadt. Berlin, Deutsche Vereins-Film.


Secondairy sources

Adey, P. 2010. Mobility. Abingdon: Routledge.

Ahrendt, H. 2009. Over Revolutie (On Revolution). Amsterdam: Amstel Uitgevers BV.

Chaplin, Ch. 1936. Modern Times. California, Charles Chaplin Productions.

Chaplin, Ch. 1940. The Great Dictator California, Charles Chaplin Productions.


[1] According to Peter Adey, motility is the potential to e mobile and even further more the ability to turn that potential into an actuality (Adey, 2010).

Written by Kees Winkel

September 3, 2012 at 21:56

Google predicts the Internet could create 365,000 new UK jobs by 2015

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Economists based in Google have predicted that an Internet boom in the UK could open as many as 365,000 jobs within the next five years, with the Internet accounting for a fifth of the regions GDP growth, The Telegraph reports.

Google’s European Vice-President and chief of search operations Philipp Schindler believes that despite European businesses fighting to remain afloat during a period of economic uncertainty, Internet-based or Internet-related companies that use the web successfully were still growing strongly.

“A study by McKinsey has shown that in France and in a mature economy like the UK, the internet is responsible for a fifth of GDP growth. In the UK, given the rate of job creation that economists associate with a rise in GDP, this translates into an expectation of hundreds of thousands of new jobs thanks to the internet,” he said.

“And I think that is on the conservative side. That is what could be achieved by putting a focus on this sector. That feels to me like a sizeable number.”

Schindler is in the UK to help drive Germany’s mid-sized sector, helping to drive the amount of goods exported by businesses in the region. He noted that for every pound that is imported, the UK exports “close to £3 in e-commerce goods and services”. He adds that the “UK is already doing relatively well in that sector but the ratio could be significantly higher”.

via Google predicts the Internet could create 365,000 new UK jobs by 2015.

Written by Kees Winkel

September 13, 2011 at 10:36

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BBC News – Libya starts to reconnect to internet

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Libya’s internet connections appear to be slowly coming back online after a six-month blackout.

The state-run internet service provider (ISP) carried a message on its website that said: “Libya, one tribe”.

However, local people have reported patchy reliability with connections coming and going.

Internet traffic in Libya dropped to almost nothing in early March when Colonel Gaddafi’s government pulled the plug in an attempt to suppress dissent.

With Tripoli under siege, and the rebels reportedly gaining the upper hand, the authorities’ stranglehold on net connections appeared to be loosening.

Both Google’s web analytics and Akamai’s net monitoring service showed a spike in traffic coming from the country early on 22 August.

Akamai’s director of market intelligence, David Belson, said that internet activity had increased almost 500%, although it had declined again later in the day.

Both Akamai (top) and Google (bottom) recorded a spike in web traffic on 22 August

Writing on the blog of internet intelligence firm Renesys, chief technology officer James Cowie said that Libya’s Border Gateway Protocol (BGP) routing appeared to have been taken down briefly, effectively making the country’s internal networks disappear from the internet.

The BGPs were later restored, although local ADSL broadband connections then became unavailable, wrote Mr Cowie.

Web monitoring companies conceded that it was difficult to know exactly what was going on inside the country to make the internet connections sporadically available.

However, it appeared that Libyans were making use of their newly restored connectivity – when available – to chronicle fast-moving events inside the country.

Groups such as the Libya Youth Movement posted Twitter messages giving regular updates on attempts to capture Colonel Gaddafi’s compound.

via BBC News – Libya starts to reconnect to internet.

Written by Kees Winkel

August 23, 2011 at 10:03

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Bitcoin virtual currency may be the worst of both worlds

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By Mathew Ingram Jun. 15, 2011, 3:45pm PT 

After being celebrated by some as the future of money in a digital age, the virtual “peer-to-peer crypto currency” known as Bitcoin has taken some serious hits in the past week or so. Among other things, it has been criticized as a scam — based on economic assumptions that are described as “laughable” — and has come under fire from the U.S. Senate for the ease with which drug dealers and other subversive elements can make use of it. And if all that wasn’t bad enough, a user now says he has lost the equivalent of almost half a million dollars in a Bitcoin theft. The virtual currency could be the worst of both worlds: easy to steal and impossible to trace.

To recap, Bitcoin is an attempt to create a distributed, open-source form of virtual currencythat relies not on gold bars in Fort Knox or the monetary policy of a central bank for its value, but on a computerized ecosystem. The project was started by programmer Satoshi Nakamoto (although that may or may not be his real name) in 2009. The Economistdescribed the process quite well in a recent post, as did Stephen Chapman at ZDNet, and there is more information on a wiki devoted to the concept. There’s also a fascinating discussion of the criticisms about Bitcoin in a thread on Hacker News.

In a nutshell, Bitcoin generates currency at a predictable rate (which reduces the chances of an inflationary spiral like those that have occurred in countries with traditional currencies) through a computer-intensive mathematical process known as “Bitcoin mining.” However, since the currency only exists as ones and zeroes in a computer program — not unlike most of the money we use via credit cards, etc. — it can also be stolen by hackers, as one user hasclaimed that his Bitcoin bank account was.

Written by Kees Winkel

June 16, 2011 at 16:09

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Sina Weibo preparing English site, to go head on against Twitter

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Not just Apple likes Twitter, Sina Weibo actaully wants to compete:

TechWeb reports that according to informed sources, Sina Weibo is “actively preparing” to release its microblogging platform in English to go directly head on against Twitter, in about 2-3 months.

Earlier this year, Sina announced its plans to monetize its hugely popular microblogging service and since then has been very active with rolling out new features. Probably the most conclusive piece of evidence to support the rumor is the introduction of an English version of its iPhone app last month.

This will make Sina Weibo one of the first Chinese social networks to be launched in the U.S. in English. As of May, Sina Weibo has reached more than 140 million registered users and expects to top 200 million users by the end of the year, making it one of China’s hottest social networks today.

It will be interesting how Sina Weibo will apply the mandatory China censorship to other countries, especially ones that are protected by laws on Internet freedom, which require sites to be completely open.

Twitter, founded in 2006, has more than 300 million registered accounts globally. It is available in English, Spanish, Japanese, German, French, Italian, Korean and other 9 languages, with 70% of traffic from outside the United States.

China has a huge Internet market capable of sustaining itself and despite the hardships for a Chinese Internet company to enter foreign markets, it looks like Sina Weibo has the best shot among social networks.

We reported earlier that Sina Weibo is bigger in China than Twitter is in the US but it’s still hard to compare since they are two very different markets. Being made available in English will certainly even out the playing field that we might be able to tell which microblogging platform is superior.

via Sina Weibo preparing English site, to go head on against Twitter.

Written by Kees Winkel

June 7, 2011 at 08:33

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Netherlands: charges on services as Whatsapp, no charges, and then again, charges. What about the end user?

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Last Tuesday, secretary of state Verhagen (economic affairs) decided that carriers may not charge consumers for the use of certain Internet services on their mobile phones. Originally, the purpose for these charges was that it would guarantee ‘net neutrality’. Effectively, this means that consumers would not be allowed to decide what Internet services to use or not use.

Dutch national broadcaster NOS reported May 25 that KPN, Netherlands biggest mobile carrier will continue to develop ways of charging extra costs for the use of free phone and SMS services such as SkypeWhatsapp and Viber.
Apparently this report caused a riot in the delicate political arena in The Hague. PVV, Netherlands’s right wing majority-granting party (were said to be furious about the cabinet’s point of view. They say KPN should be stopped in their endeavors to develop extra charge systems. Alas, I agree but for complete different reasons; for me free is free. Period and regardless of any form of political absurdities. I truly dislike PVV’s ideas).

According to Valery Feltmann, “Mobile communications and next generation wireless networks emerge as new distribution channels for the media. This development offers exciting new opportunities for media companies: the mobile communication system creates new usage contexts for media content and services; the social use of mobile communications suggests that identity representation in social networks, impulsive access to trusted media brands, and micro-coordination emerge as new sources of value creation in the media industries. In the light of this background there are two different viewpoints on the development of mobile media: from a competitive strategy point of view it analyzes the extension of cross-media strategies and the emergence of cross-network strategies; from a public policy point of view it develops demands and requirements for an innovation policy that fosters innovation in mobile media markets.”

Good and great and highly relevant. I would like to recommend the Dutch carriers and politicians in particular Feltmann’s important study from which the previous was quoted.

Meanwhile, a spokesman of KPN stated that all was based on a misunderstanding: “KPN will continue to develop new forms of subscription that are planned for this summer. The Hague’s decisions will be taken into account”, for what it’s worth. One may think of more expensive Internet subscriptions in which data limits are regulated. And as Skype uses a lot of data, the subscription will be more expensive.
KPN is looking for extra income as people telephone and SMS significantly less. For the reason of less income, KPN will headcount four to five thousand jobs soon. Apparently VodaFone, Holland’s number two or three is contemplating new ways of making money and T-Mobile has no plans for Internet charges on specific services.

Written by Kees Winkel

May 26, 2011 at 11:24

Trends and data for the three screens – TV, Internet and mobile

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U.S. online ad spending in 2010 is projected to have reached a record $25.8 billion, up nearly 14 percent from 2009. This is the first year that more money was spent on online advertising than in newspapers and leaves the online industry second to television in terms of annual ad spend.

Advertising growth online is fueled by audience trends and ROI, and the statistics show that consumers are spending an increasing amount of time online and using mobile devices, as Colin Knudsen and Chris Ensley report in their column in today’s Mobile Commerce Daily. Read and comprehend the dazzling figures from the US and just imagine what the numbers for Europe might be.


Written by Kees Winkel

April 4, 2011 at 09:21

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Pandora’s Neocracy #5: Give back the Internet to the people

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Originally posted at www.crossmedialab.nl on 16 May 2010. I have added the comments.

A couple of weeks ago NOS (Dutch Broadcasting Corporation) announced that they would focus on Internet applications solely instead of forcing themselves into complicated and expensive different apps for different operating systems. At the first glimpse one may think that to be a sort of strange decision. One would expect this mastodon of digital innovation to serve as many people as possible. With all those different OS’s in the market of smart phones and other either mobile or portable devices, has NOS gone silly? Don’t they want to reach all capita? Have they no obligation to offer content to all in The Netherlands? The answer is: YES, they do. And that’s exactly why they chose to develop Internet applications instead of bringing all those different apps to all those different operating systems. And that’s smart, as far as I’m concerned. From now on everybody can obtain the contents NOS produces, aggregates and distributes, regardless of what type of OS one may have embedded in one’s smart phone. Thank God for that. Dutch public broadcaster is bringing Internet to the people – free Internet content – instead of supporting the original device and software makers. Now that’s what I call a true neocracy.

The other day I talked with a bloke who wanted to admire my iPhone as he saw me using the little rascal in public. I was making a phone call. Can you believe it? I actually used my phone to make a call. The guy had heard about iPhones and had seen them in print on posters from operators but never had seen a real one in full operation. It is hard to believe but it’s true, this story. But hey, let us not forget that people like me are like spearheads when it comes down to modern communication. So I showed the thing to him. At a certain moment I told him that I was sorry for not being able to show a lot of apps as I had not downloaded many. Apart from a Layar and QR button, my interface only offers the original buttons that came with the machine. “Why would you want them?”, he noticed. “Well”, I replied, “they, uuuh, well they come in handy. You see, here I keep my contacts, there my photo’s. That’s Youtube and next to it my calendar. Then, there’s the stocks and the compass. There is also a button for the camera, notes, maps, the weather, a Dictaphone, the clock, Safari, calculator and iTunes”, I explained the multi-color display. “And if I slide to the next page, there are some more buttons and apps. Great, hu?” They guy asked me which of these buttons I use most. I had to think. Could it be that I use the phone and Safari button most? I know I have used the compass once. Normally I know quite well where I am and I have not had any directions to go 51° North East during the last forty years or so.

Stop. I’m being over-rational. Had I been a boy scout, that compass would most certainly serve the purpose. I have heard that the US Army is using iPhones in distant Afganistan. Apparently the device is of great use to them. The machine is small, light weight and can be loaded with many relevant applications for soldiers in the cause of battle. True enough (but don’t drop it in the water). Of course I am being over-rational but I am trying to make a point.

For common civilians such as myself, many apps are not relevant. Stop again. I should not generalize my personal issues. For me reading my email on my phone is actually quite relevant.

Back to the Internet and giving it back to the people. I believe that it is the people who should decide how to use and what to use from the Internet. Currently, we, as the people, are pretty much forced into whatever marketing makes us need. As a marketer and Internet observer, I believe that marketing is making big mistakes. Sooner or later people will not accept push mechanisms any more. Power to the people!

tagged with: nos, power, people, internet


Rogier Brussee on 17 May 2010 at 17:29
Hi Kees,

the I-Phone/ Android/Blackberry/…. app phenomenon is yet another example of something that gets clearer if we analyze it from the media supply chain and the role of accessibility p.o.v.. Recall that the media supply chain is something like

production—> aggregation—> distribution—> consumption

Also recall that the web was invented by Tim Berners Lee as a social aka highly accessible medium, in the context of highly computer literate environment like CERN
because it made all the stages easy (type your conference notes with a bit of markup,  copy them to the proper directory,  and presto your colleague at SLAC can read them over the internet with the browser on his workstation). Once the web spread to the rest of the world the battle for control over the supply chain began. The internet is not an easy to control distribution medium, by design, its algorithms tend to route around damage by Hydrogen bombs and censure alike, and culture, the free for all culture was already firmly rooted and was one of the main attractions.  If the internet as a whole has an aggregation stage then it is dominated by Google and other search engines. On the consumption side, Microsoft has for many years tried to cripple access to the web by active negligence of IE, providing just enough functionality to crush netscape. But the web itself being enormously useful and profitable including for MS itself, and activist open standards based could not be crushed.

Enter mobile. The very phrase, mobile internet, is technically a contradictio in terminis, and frames the idea that it is a separate, rather than just poor and expensive but pervasive IP network. From the very start the mobile network providers, the controllers of the distribution stage, have tried to keep consumers in their own walled gardens: i.e .their own aggregation processes. They were carefully set up in such a way that the producers only get get access to distribution, and therefore to the customer, if they pay.  Conversely consumers can pay for services and content, because the network operators own an extensive billing platform.  Originally the network operators also largely controlled consumption by controlling the capabilities and the user interface of the phones. However, see below. Note that the network operators have incentives to sell subscriptions, but that carrying data only makes them money if they can charge per Mb. Otherwise it only costs them money, especially if so much traffic is generated that it requires investments in the infrastructure.

Enter Apple and the i-phone.  Apple has an interest in selling phones, and an interest in selling music and software, both of which they already have the infrastructure for to do over the internet. In other words they control both the aggregation and the consumption phase of the media supply chain. Next they manage to cow network operators (AT&T, T-mobile) in only selling the i-phone with flat fee relatively cheap subscriptions, thereby creating the conditions to use mobile as what it is: a pervasive distribution channel, over an IP network. Strangely enough i-phone users react by using the network just like they would the internet, creating traffic as if it costs nothing,
which should be enough to make the network operators hate Apple. Anyway,  by controlling the device Apple has control over aggregation and producer access to consumers/customers. In other words Apple has created another walled garden, which is just nicer looking one, and profitable to Apple rather than the network operator.  Even though Apple provides the safari webbrowser (without flash!) because they have an incentives to make the i-phone sell, they also makes sure that 1. an app (over which they have some control and on which they make a little money) provides slightly better experience than a website, 2. they carefully create the illusion and the idea that an app is special even if it is little more than a website in a frameless browser and 3. such apps are based on proprietary apple technology that cannot be easily ported to other platforms.
Enter Google with Android.  By controlling an operating system, Google gets much of the control over the device (like Microsoft has over PC’s) and potentially, they get this control over many more devices than there are i-phones (again like MS).  They do not have quite the same infrastructure for setting up a walled garden that Apple has: the Android Market is not quite the app-store, AND they don’t sell music and video content. Google will above all be interested in making their main assets, the search engine and their own services like g-mail and you-tube more valuable to advertisers by attracting more consumers. In this model, standards based web content from independent content providers fits much better,  as each such provider is a potential advertiser for Google. However,  in this model network operators will still have to play the role of IP carrier only.  It is to be seen if consumer pressure (with the I-phone as an example) will be enough to push them into this role.

three questions pose themselves:
* what will big device makers like Nokia, LG and Samsung do? At least Nokia used to control an OS, Symbian, but that seems to be slowly nearing the end of its life cycle.Nokia is also investing in opensource Linux based operating systems like MeeGo.  and setting up their own aggregation infrastructure for services for their phones. But I doubt if it can overcome the first movers advantage of the largely open source Android and the phenomenal advantage of Google’s search and other services, and provide an attractive alternative for network operators.

* What will Microsoft do ?.

* What will be the result of 4G which promises ADSL like speed but above all new competition for mobile network operators. With licenses sold at a fraction of the cost for 3 G. E.g. in the Netherlands a UMTS license costed from fl870M to fl1600M in 2000 http://www.umtsworld.com/industry/licenses.htm while a 4G license in 2009 was 1 million euro or less http://www.rijksoverheid.nl/nieuws/2010/04/26/frequentieveiling-mobiel-breedband-afgerond.html.  Thus new competitors have a better chance of being profitable while only providing IP connectivity.  Indeed existing network operators try with every legal means possible to keep these new operators of the market.



Kees Winkel on 26 May 2010 at 23:01
I couldn’t agree more. You do a good analysis of the current state of affairs. Th walled garden concept is one of technology. No words are used in marketing as the marketing of operators ans device makers focus on consumer markets, creating needs and wants. The entire industry is controlled by the distributers who either allow people to participate or not because they control the consumption possibilities. Rogier, I think we should write a paper on the subject.

Written by Kees Winkel

July 28, 2010 at 12:35

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A literate paradox

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Originally posted on 23 September 2009 at www.crossmedialab.nl.

According to the Dutch Central Bureau of Statistics (CBS) 97% of the population of men and women between 12 and 75 years have used the Internet in 2008. That is an amazing number, I’d say. 20% uses the Internet at somebody else’s place, like at a friend’s place, 47% uses the Internet at work and 18 % in school. 6% uses the Internet somewhere else, meaning in an Internet café, hotel, etc. So, what do these figures tell us? To be frank, I wouldn’t know.

These statistics tell us that Holland is extremely well covered with infrastructure. The Dutch are superbly interlinked with the rest of the world through the wonders of the Internet. But my core question is whether the Dutch are literate enough to deal with such formidable connectivity. The sole question is whether people can actually deal with all of these goodies from technology.

A couple of days ago, I read an article in ‘Parool’, our nation’s one and only city newspaper, about the number of illiterate people in The Netherlands. I was astonished that over 1.5 million (out of approx. 16.5 million) Dutch citizens are not able – or hardly – to read, let alone write. I had always thought that Holland was a country of cultivated culture with suburb (and foremost) writers, painters, documentarists, intellectuals, merchants and bankers, all in all, literate intellectuals. But roughly one out of 10 ‘Dutchies’ simply don’t know how to read and write! Yet, these assumed dumbos do something with the Internet, I presume, at least according to statistics. Are they only looking at pictures, or what?

As a pedigree marketer, I wonder what can be made out this latent paradox. Is it so that a fast minority of Internet users is literarily illiterate? And if the issue of illiteracy is a common yet taboo-sized issue, can it be altered? And, should it be?

If we compare the amount of visuals used in all different kind of media today with the amount of, say, twenty years ago, we observe an astonishing growth of pictures. For me, this trend raises associations with walking in medieval churches and looking at all the fine paintings on the walls. They show stories to an alleged illiterate audience (those old time comics were planned for the people then, not now).

In my marketing lectures I often say that the common medieval guy saw less visual messages in his entire life than a modern person sees in a day. Pictures are important nowadays. But pictures are not text. And people need understanding of text if they desire to write a SMS, an email, a blog entry; any form of participating in response facilitating media requires literacy. Yet, with apps like Twitter, how much text does one actually need? The answer: 140 characters. The rest is picture. But then again, every picture tells a story. Paradox revisited.

Written by Kees Winkel

July 28, 2010 at 11:54

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